“Website” is a service offered by (…). Through this privacy statement, (…) wishes to inform you of how your personal data is processed and in what form some of these data are made accessible for other users. All personal data is treated with the utmost care at (…). All the necessary steps are taken to guarantee the security of these data. This privacy statement supplements the General Terms and Conditions of (…). Please write to (…) if you have any queries relating to this document.
1. Which data are stored?
1.1. Personal data
When you register with us, we record and save your basic data such as name and email address together with other contact information such as user name and password. We may receive further information from you via the website (e.g. if you fill in your personal profile) or if you communicate with us. None of the registration data is accessible for other (…) users unless you write a comment on the website. In that case, any person that accesses the website can see it.
Cookies are used generally on the website, e.g. to show ads or to measure the success rates of advertising. Cookies are small files stored on your computer or mobile device which identify the device to our server and also provide additional data. Other technologies such as pixel tags, web bugs, web storage and similar files fulfill the same purpose. A cookie is saved on your computer.
One type of cookie automatically expires after your session has ended. This is called a session cookie. Your user settings, in particular, are saved as session cookies so that (…) can always be used in the form you require.
1.3. Log files
Each time a page is called up, access data are saved in a protocol file, the server log. The data record thus saved contains the following data:
your IP address (by means of which your computer can be unambiguously identified)
the remote host (name and IP address of the computer requesting the page)
the time, the status, the quantity of data transferred and the Internet page from which you accessed the requested page (referrer)
The product and version information of the browser used (user agent)
(…) uses a standardized webserver log file format for this purpose. Provided these data are not urgently required for the technical maintenance of the system or for the system security, they are anonymized instantly and the original protocols are deleted. Anonymization takes place by removal or truncation of the IP address by allocating a code not assigned to a user. Any allocation to an identified or identifiable person is therefore no longer possible. (…) therefore uses the protocol data (logs) exclusively in anonymized form for statistical evaluations, hence without any allocation or references to your personal details. In this way, (…) determines, for instance, on which days and at which times (…) is particularly popular and what volume of data is generated on the (…) web servers. Furthermore, (…) can detect possible errors through the log files, e.g. faulty links or program errors, and thus use the log files for the ongoing development and refinement of (…). (…) does not link the page requests and usage information to individual persons.
1.4. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how you use the site. As anonymization is activated for the data we collect, your IP address is truncated by Google within member states of the European Union or in other signatory countries to the Treaty creating the European Economic Area.
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website in order to compile reports on website activity for the website operator and to provide other services relating to website activity and Internet usage. The IP address transferred by your browser within the scope of Google Analytics will not be combined with other data from Google. You may prevent the saving of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent the data captured by the cookie and relating to your use of the website (incl. your IP address) from being captured and processed by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
1.5. Social Plugins
We also use social plugins on our website. In the process, social plugins are incorporated from Facebook, Twitter and Pinterest.
All private messages between (…) users via the (…) website are saved on the (…) servers. These private data are not made accessible to other users under any circumstances. Public comments in the products evaluation are saved permanently and you can’t delete them yourself.
1.7. Newsletter & emails
We send you emails for a variety of reasons. These may include confirmations of an order or of a registration. In the case of our newsletter emails, we record (e.g. by means of a so-called “tracking pixel”) whether an email is opened and which links in the email are clicked on; we do so to optimize our offers and tailor their design to meet your needs. We use these data to enable us to send newsletter contents to match your profile. If you wish to object to this use of your data, you can do so by canceling our newsletters. To cancel, click on the unsubscribe button at the end of the newsletter.
2. Purpose of storing the data
The purpose of gathering, saving, processing and using the data is solely to facilitate, maintain and develop the “(…)” service provided by (…). This also comprises winning new customers and sales to existing ones. In particular, part of the ongoing development involves the use of anonymous statistics on the usage of the services. Movement profiles of individual users on the website are not created.
3. No forwarding of data to third parties
(…) does not forward the personal data of its users to third parties unless the user has given his/her explicit consent or there is a legal requirement to forward the data. Personal details may also be passed on to third parties if this is legally permissible, and it is necessary to pass them on for the fulfillment of our contractual obligations towards our customers. In the case of payment processing, the data for processing the payment transaction are forwarded to the payment services provider if you do not supply the data directly. If you send your payment data directly to the payment services provider, we receive only very limited data. In such cases, we are merely informed whether or not the transaction relating to a specific transaction number has actually taken place. In such cases we do not receive your account data. If any third-party rights have been violated (in particular rights relating to copyright, trademarks, names and symbols) by the user, the user data will not be forwarded to the rights holder unless the latter conclusively demonstrates his/her claims to (…).
As a matter of principle, (…) is directed towards users who have reached the age of majority. Any use by minors without the consent of their legal guardians is prohibited. (…) therefore reserves the right to delete all data relating to underage users if no consent from the legal guardians is available.
5. Data security
(…) employs safety precautions to guarantee that your data are protected against loss, modification or misuse. To this end, (…) works with constantly updated firewalls meeting the industry standard as well as other security systems. At the same time, the user should be aware of the fact that one hundred percent protection against attacks cannot be guaranteed because of the continual appearance of new viruses and other means of attacking the protected data systems of Internet services. (…) will instigate civil and criminal proceedings against any attack by hackers and the like and will inform the users of any cases in which their data have been compromised.
6. Information, correction and deletion
Should the user demand the correction or deletion of his/her personal data, this may take place by email or letter.
First name and surname
Please note that due to caching systems, search engines, the interposition of proxy servers and the like, deleted data may continue to remain accessible even though they are no longer present within our systems.
7. Contact us
The trust of (…) users is important to us. Therefore, (…) wishes to provide users with full information on the processing of their personal data at all times. If any queries remain unanswered by this privacy statement or if more detailed information is required on any point, please contact the following address at any time: